ph88game Privacy Policy

This Privacy Policy ("Policy") describes how ph88game ("ph88game," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "User") who access or use the ph88game platform at ph88game.net ("the Platform").

ph88game is committed to protecting the privacy and personal data of all users in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").

By registering an account on ph88game or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the ph88game Platform.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

For the purposes of the Data Privacy Act of 2012 and this Policy, ph88game acts as the Personal Information Controller ("PIC") in respect of the personal data it collects from users of the Platform. As PIC, ph88game determines the purposes and means of processing your personal data.

Where ph88game engages third-party service providers to process personal data on its behalf (for example, payment processors or KYC verification providers), those parties act as Personal Information Processors ("PIP") and are contractually bound to process your data only in accordance with ph88game's instructions and this Policy.

For all privacy-related inquiries, requests, or complaints, you may contact our Data Protection Officer ("DPO") at the contact details provided in Section 14 of this Policy.

ph88game collects the following categories of personal data from users:

ph88game does not intentionally collect sensitive personal information as defined under the DPA (such as health data, religious beliefs, or political affiliations) unless specifically required by law or regulatory obligation.

ph88game collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies. See Section 10 for details on our cookie practices.
• Third-Party Sources: Identity verification data from KYC service providers; fraud screening data from anti-fraud partners; payment data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors.
• Publicly Available Sources: In limited circumstances, ph88game may supplement your data with information from publicly available sources for the purposes of fraud prevention or regulatory compliance.

ph88game uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your ph88game account, including verifying your identity and age (21+ requirement).
• Transaction Processing: To process deposits, withdrawals, and bonus credits in Philippine Peso (₱) via your chosen payment method.
• Legal & Regulatory Compliance: To comply with the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and applicable PAGCOR regulations, including KYC and transaction reporting obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, loss limits, and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 Filipino-speaking support team.
• Platform Improvement: To analyze usage patterns and improve the ph88game Platform, including game selection, user interface, and performance on Philippine mobile networks.
• Marketing Communications: To send you promotional offers, bonuses, and updates about ph88game — but only where you have provided your consent to receive such communications. You may withdraw consent at any time.

Under the Data Privacy Act of 2012, ph88game processes your personal data on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and ph88game (i.e., the Terms & Conditions), including account management and transaction processing.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to ph88game, including AML reporting, KYC requirements, and regulatory obligations under PAGCOR.
• Legitimate Interests: Where processing is necessary for the legitimate interests of ph88game, such as fraud prevention, platform security, and improving our services — provided those interests are not overridden by your rights and interests.

ph88game may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party providers engaged to verify your identity and age as required by applicable regulations.
• Fraud Prevention & Security Partners: Service providers engaged to detect and prevent fraudulent activity on the Platform.
• IT & Hosting Providers: Cloud infrastructure and hosting providers who store and process Platform data on ph88game's behalf.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory obligation.
• Law Enforcement: Philippine law enforcement agencies, where required by a valid legal order or where disclosure is necessary to prevent or investigate a crime.
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by ph88game, subject to professional confidentiality obligations .

All third parties with whom ph88game shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only in accordance with ph88game's instructions and applicable Philippine data protection law.

ph88game retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

When personal data is no longer required, ph88game will securely delete or anonymize it in accordance with our internal data disposal procedures. Where anonymization is not possible, the data will be securely archived and access restricted.

ph88game implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and the ph88game Platform is encrypted using industry-standard 256-bit SSL/TLS encryption.
• Access Controls: Access to personal data is restricted to authorized ph88game personnel and service providers on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: ph88game offers two-factor authentication (2FA) for user accounts to provide an additional layer of security against unauthorized access.
• Intrusion Detection: ph88game employs automated systems to monitor for suspicious activity, unauthorized access attempts, and potential security breaches.
• Regular Security Audits: The Platform undergoes regular security assessments and penetration testing to identify and remediate vulnerabilities.
• Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph88game will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012.

ph88game uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the Platform.

ph88game uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences, such as your preferred language and display settings, to provide a more personalized experience.
• Analytics Cookies: Collect anonymized information about how users interact with the Platform, including pages visited, time spent, and features used. This data helps ph88game improve the Platform for Filipino users.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and suspicious login monitoring.

You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the ph88game Platform. ph88game does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by ph88game:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data ph88game holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data ph88game holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph88game's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to ph88game's overriding legal obligations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14. ph88game will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines. We may need to verify your identity before processing your request.

ph88game employs age verification procedures as part of the account registration and KYC process to prevent minors from accessing the Platform. If you are a parent or guardian and believe that your child has registered on ph88game, please contact our support team immediately at the contact details provided in Section 14.

ph88game takes its obligations regarding the protection of minors seriously and cooperates fully with Philippine authorities in any investigation relating to underage gambling.

ph88game reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, ph88game will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. We encourage you to review this Policy periodically to stay informed about how ph88game protects your personal data. Your continued use of the Platform following the posting of a revised Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph88game, please contact our Data Protection Officer. Our support team is available 24 hours a day, 7 days a week, and includes Filipino-speaking agents who can assist you in English or Filipino.

For complaints that remain unresolved after contacting ph88game, you may file a complaint with the National Privacy Commission (NPC) of the Philippines through official NPC channels. This Privacy Policy was last updated on June 12, 2026.